The tremendous popularity of e-Commerce in the Philippines has prompted more businesses to sell their products online. As more and more online shops enter the market, competition for customers intensifies and sellers should recognize that any small benefit they can provide their buyers could make or break their business.
According to a study by the Department of Trade and Industry and the World Bank, logistics performance plays a vital role as buyers regard reliability, cost and time to be important factors when shopping online. The growth of the online shopping market has led to a corresponding rise in demand for logistics services.
Just recently, SM Supermalls, the largest mall developer in the country, has partnered with Airspeed, a corporate logistics company, to introduce a new fulfillment service called “Pickup at SM Supermalls”. Pickup allows buyers to collect their online purchases at designated SM Supermalls. Pickup is a cost-effective, efficient and convenient service that benefits online sellers and online buyers. Online retailers save cost by using Pickup as additional delivery hubs for their buyers, they can consolidate orders of their clients’ delivery addresses to one pickup location thereby making it more efficient to fulfill online orders and buyers can be assured of a quick and easy process when they use Pickup to procure their orders.
A Pickup transaction works simply and easily. First, a buyer purchases from an online retailer. Second, the seller packs and delivers the order to a Pickup kiosk at an SM Mall. Then the customer counter associate of the pickup kiosk receives the order and notifies the buyer that the order is ready for pick-up. The customer goes to the selected SM mall to get the order from the pick-up booth.
Online businesses can take advantage and sign up for Pickup. Aside from affordability and accessibility, merchants can also use other Airspeed services such as Door to Door Forwarding to ship their orders to the Pickup booth at SM, and reverse logistics to return any failed Pickup orders. Online merchants that partner with Airspeed and SM through Pickup service will be able to offer their buyers an effective and convenient delivery option. And in the world of online shopping, even a small advantage can make a big difference.
Pickup at SM Supermalls is now open at the Service Lane of SM City Masinag near SM Supermarket. Pickup booths are also open in SM Megamall, SM City Fairview, SM North Edsa and SM Southmall. For more information about Airspeed and the services it offers visit its website at www.airspeed.ph or via Facebook at @AirspeedInternational and to know more about how to join the pick-up roster of partners, contact Justin Byron Co at justin.co@smsupermalls.com
