Sunday, November 24, 2024

GCash supports safety of BPO employees

GCash supports safety of BPO employees

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As the Philippines slowly reopens the economy amid the rising number of COVID-19 cases in the country, entrepreneurs and employers alike are prioritizing the health and safety of its customers and employees.

To maintain social distance and minimize the risk of spreading COVID-19, salaries, incentives, and allowances are best dispersed through cashless channels. GCash for Business, the enterprise arm of the country’s leading mobile wallet, offers a wide range of business solutions which allow both merchants and users to enjoy a safe and secure cashless experience. It allows businesses to distribute payroll and allowances to employees through their GCash e-wallets, which can be linked to a GCash MasterCard.

“Even before the pandemic, GCash played a big role in ensuring the safety of employees of Teletech, a global customer experience services and technology innovator who has won awards for being a top employer in the Philippines” said Luigi Reyes, VP for Enterprise of GCash.

The GCash rewards helped Teletech achieve its goal of gamifying their team’s career path and engagement in a high-touch environment with the launch of the Gamified Talent Engine (GTE). The GCash app gave the employees the liberty to choose the rewards they wanted in a convenient manner in exchange for participation in the program. In some cases, those rewards could be used for daily necessities which helped employees save cash. Adam Jove, one of Teletech’s customer representatives who has been working for the company for seven years, was able to trade his GCash points to buy maintenance medicines to treat his medical condition. GTE Director Jan Rodriguez, added that they observed high utilization of rewards through GCash for supermarket and drugstore redemptions, as they helped usher employees to maximize their benefits while keeping transactions easy and contactless.

Teletech PH Regional Lead Paul Doctolero saw employee participation in wellness programs improve with GCash. “Who wouldn’t want to interact, learn, and at the same time get incentives? Self-improvement is in demand and with this platform, you can do it whenever and wherever.” he said.

Globe Fintech Innovations Inc. (Mynt), which operates GCash, is part of the portfolio companies of 917Ventures, the largest corporate incubator in the Philippines wholly-owned by Globe Telecom Inc.

GCash is available for download on the App Store and Google Play. For more information, kindly visit https://www.gcash.com/.